The technology, choice and process for ordering your meals on your day of travel is changing. And unlike many of the airline and airport experience changes over the past 10 years, this one is definitely for the better. Read on as our UNIGLOBE experts take you through what’s new with the meals.

In airport dining

While dining in many airports is still a poor choice between fast food or pre-wrapped sandwiches, many airports have invested heavily in improving both the quality of the food options along with the overall experiences. Airport restaurants are now also being designed more aesthetically and offer award-winning menus – and technology.

Grab-and-go options

Recognizing that many travellers are starved for time and not able to enjoy the full service restaurant experience, there has been an increase of “grab-and-go” options in airports.  With food designed, prepared and packaged to be taken on the plane. Kiosks or grab-and-go desks of sit-down restaurants are appearing at most airports.

In an attempt to improve that experience, and the food, several new apps are now appearing that allow you to order fresh food in advance – before your journey, or even in-flight if you are using inflight Wi-Fi.  The order includes your flight details, so through a combination of flight tracking and GPS, your freshly prepared food is available when you arrive at the restaurant.  Best of all – you get to step into a VIP lineup so you can continue your dash to your next flight.

In-flight dining

Over the past several years, several airlines have introduced the ability to order your food and drinks through in-seat video monitors. More recently, airlines have experimented with pre-ordering in-flight meals through the airline websites or apps.  This has proven effective and popular amongst passengers, as it usually provides more choices than would be offered in-flight and reduces disappointment amongst passengers who don’t get their preferred meal choice. For airlines, it reduces wastage as they are able to load the right number of each meal type.

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